Grand Rapids Reporter

Lorna Miller, the Executive Director of Corporate Services for Forge Industrial Staffing, has spoken about her beneficial experience as an employee at the company. She highlighted her consistent growth and the opportunities she has received since joining in 1996. In her employee profile, Miller underscored Forge's commitment to fostering relationships within the community through "meaningful connections" and a "personal touch."

"These relationships are the cornerstone of our success and the driving force behind our impact in the industry," said Miller, according to Forge.

According to Miller's profile, she commenced her tenure at Forge Industrial Staffing in 1996 after serving as a supervisor at Sears. She joined Forge with aspirations for "decent pay, fair treatment, and advancement opportunities," while also seeking a long-term role that could evolve into a lasting career. She described the environment at Forge as "invigorating." Upon beginning her role at Forge, Miller said she felt like she had discovered her "new home."

Forge Industrial Staffing was founded in 1995 with the aim of connecting businesses with temporary and contract workers. As per its website, the company operates 11 offices across Michigan and Indiana. The founders envisioned building the company on the foundation of "relationships and focused on the needs of the industrial client and employee."

Miller echoed this mission statement when expressing her appreciation for the relationships that Forge prioritizes. She stated, "What sets us apart, truthfully, is our team members and our personal touch in building relationships." According to Miller, employees take their mission statement seriously by treating others with respect while fostering an enjoyable work environment. She labeled her industry as "dynamic," noting that one crucial lesson learned was adapting to changes and maintaining an open mind as the company expanded.

Throughout her tenure at Forge, Miller has observed steady progression within her roles. She has secured six promotions including overseeing a company-wide software transition that enhanced operational efficiency and service standards. Miller expressed high regard for the Leadership Development Program which she says "has helped to equip our team members with the skills to become effective leaders within Forge and in future endeavors."